Attention tech-savvy citizens of Bloomington: This isn’t your grandfather’s cable service center. Our new XFINITY store in Bloomington, located at 1285 S. College Mall Road at the Jackson Creek Shopping Center, boasts a hands-on, engaging showroom where our customers can get up close and personal with the products and services they’re relying on every day in their homes.
“Our new store is a one-stop shop for all internet, security, entertainment, voice and mobile services,” said Bloomington Store Manager Dion Newton. “We want to be our customers’ go-to source for at-home technology.”
Interactive product displays
Shopping is considered a form of entertainment for 70 percent of women and 50 percent of men.
We’ve put an emphasis on entertainment by providing customers with a hands-on shopping experience. In the store, customers can try out all of our XFINITY products at their respective interactive displays. From finding their favorite shows by speaking into the X1 Voice Remote to customizing home security settings with XFINITY Home, customers can learn hands-on how our technology will work for them.
“The ability to interact with products prior to buying helps customers feel more at-ease with their purchase,” Newton said. “At our stores, experts help our customers figure out how our products fit into their daily lives.”
State-of-the-art technology
Many families who’ve had alarm systems for years may not be aware of the advanced capabilities of today’s home security and automation systems. Our XFINITY Home display shows shoppers how they can watch over their home remotely through video, unlock the door to let in the dog walker, and even save money on their energy bill by controlling lights and thermostats while away.
Save more money with bundling
Who doesn’t want to save a buck or two or even more? Our new XFINITY Mobile service, which is also available in our new Bloomington store, combines the nation’s largest 4G LTE network with 16 million-plus XFINITY WiFi hotspots across the U.S. Two straightforward data options are available, unlimited or by the gig, and families can mix-and-match so each member has the data option that makes sense for them.
“When customers enter our store, their first impression is ‘wow,’” Newton said. “We want them to walk out of the store saying ‘wow’ as well because of the great experience they just had.”
Shopping made easy
Lugging around an entertainment system or modem can be a hassle, especially when it must be brought to the store for service. Imagine not having to carry those devices around anymore.
With coat-check for products, that scenario is a reality. Store representatives check in customers’ products and hold them throughout their visit.
“Our staff is trained to be friendly, engaging and genuine with every customer from the moment they step into our store,” said Newton. “We’re setting the tone for customer service and providing value in our industry.”
Other benefits of the Bloomington store and other XFINITY stores in Greenville, Hobart and Indianapolis include:
- Equipment exchanges, returns or pickups
- Bill payment
- Account management
Don’t wait, Hoosiers. Book an appointment and visit the Bloomington store, today.
