As part of Comcast’s multi-million dollar nationwide commitment to improve customer service, the company opened a new XFINITY® retail store in Lafayette today. Located at 3465 South Street, the store showcases the latest technology and innovation for our customers. This million-plus dollar investment in a modern facility will improve the customer experience by educating, entertaining, and adding a new level of convenience.
The new store features flat screen HD TVs and a comfortable seating area so visitors can settle in and experience the company’s X1 entertainment operating system as though they’re in their own homes. Through hands-on demonstrations, customers can learn about other XFINITY products, including the company’s new mobile phone service as well as its high-speed Internet, voice and connected home solutions. The store also features an iPad bar for visitors to trial XFINITY’s mobile apps that let customers watch live TV, stream On Demand content, download movies and TV shows, and manage and monitor their homes while on the go.
Comcast has added eight full-time and four part-time positions to staff the new store, reinforcing the tech company’s commitment to customer service.
“A huge part of our customer experience is giving a hands-on, face-to-face environment where they can directly engage with our products and services,” explained Tara Reed, Regional Market Manager for Comcast in Indiana. “We’ve created a space here that encourages customers to get to know everything they can about the technology they rely on every day and ask questions, see demonstrations, and have a better understanding of our emerging technology.”
Along with product and service demos, customers can pay bills, pick up and return equipment and get assistance from trained, knowledgeable sales consultants. Store hours are Monday through Saturday from 9:00 a.m. to 7:00 p.m. and Sunday from 12:00 p.m. to 5:00 p.m.
For more information about XFINITY products and services, call 1-(800)-XFINITY or here.
